Pivotal CRM helps organisations create superior customer experiences and offers rich functionality, a highly-flexible application platform, a full-customer-relationship-management application suite, and best-in-class customisation abilities, all with a low total cost of ownership.

Pivotal CRM 6.0 is the latest release and a newly-designed platform based on Microsoft.NET Framework 3.5, Windows Vista, Windows Server, and Microsoft's SQL Server. It provides task-based navigation, embedded Microsoft Office SharePoint Server 2007 and Microsoft Office System 2007 applications, easy customisation, a smart client user interface, high user adoption and a low total cost of ownership. This platform also provides users with out-of-the box, task-based navigation, forms and portals that have the ability to model complex workflow.

With tight integration with Microsoft Office Outlook 2007, Pivotal 6.0's newest features also provide easier customisation, enhanced searching and reporting capabilities and the flexibility to conform to an organisation's way of doing business.

Eclipse has been implementing Pivotal solutions in Australia for 10 years and has a track-record of delivering CRM solutions for the financial services and not for profit industries, as well as government departments where complex process flows, secure audit trails and reliable CRM is imperative.